I have just spent an hour or so on a periodic search for research and development about Workplace Learning Analytics and the use of Learning Analytics in the public sector. As usual the results are pretty thin - although I think the slowly growing interest in the links between learning design and Learning Analytics may come in handy in the future.
The one thing which did interest me was a report of a workshop organised by Jisc with Greater Manchester Chamber of Commerce "to explore significant opportunities for improving access to data, and analytical capacity, in the face of the significant changes that are taking place across further education and training, skills commissioning and apprenticeship provision and funding."
Of course, some of this is very UK specific in terms of the commissioning and funding models and are focused particularly at Further Education institutions. But some of the approaches would appear more transferable for work based learning in general.
As part of the Further Education initiative, Jisc have been developing a series of user stories. The breadth and depth of the stories were extended at the workshop. Paul Bailey from the Jisc Learning Analytics project explains: "The user stories that were prioritised were around using analytics to
- help learners to improve retention, achievement of grades and make informed decisions regarding their next destinations
- improve the quality of learning and teaching, including looking at the curriculum design and use of rich content in online learning
- improve college support processes to improve retention and provide effective careers service to support progression
- understand the employer demand to better plan curriculum and recruitment
- track finance and quality to remain competitive."
In general these priorities apply across the initial vocational and education training sector (particularly for apprenticeships). However they don't really work for public sector organisations which are largely focused on continuing training and professional development and which have different institutional and organisations aims and purposes than vocational colleges. But I like the story telling approach which could be a good way of exploring the potential of Learning Analytics in these organisations.